Terms of use

Introduction

Welcome to EnterReg! We’re excited you’ve chosen us to help with your vehicle needs. Before you start using EnterReg however, you must read and accept these terms. We’ve tried not to be too heavy on the legal jargon where possible so you know there’s no grey areas as to what to expect from us, and what we expect from you.

This is a legally binding document between you and EnterReg, so please do read all of it thoroughly to understand your legal rights and obligations. If you cannot agree to these terms then unfortunately you cannot use our service.

These terms are not intended to answer or address every questions or issue raised by the use of our service. If you do have any questions or queries however, please get in touch with us directly via our contact page or email us at support@enterreg.com. We’re always happy to help.

Joining and using EnterReg

In this section we explain how you subscribe to EnterReg and use our services. To make the legal words a bit clearer, we’ve put them in bold whenever mentioned so you know that it has the same meaning throughout.

1. You
   When we say you or your, we’re referring to both you and any company or other legal entity you represent. If you enter this agreement on behalf of a company or other legal entity, you agree that you have the authority to bind them to this agreement as their authorised representative. If this entity does not agree with our terms, you must not accept this agreement, register for our platform or access our service as an authorised representative.
2. EnterReg
   When we say EnterReg, we, us or our, we’re referring to EnterReg Ltd as the entity you are contracted with and pay based on the EnterReg plan you’re using. EnterReg Ltd is a company registered in England and Wales under company number 13419074 with the registered office address of 25 Park Street West, Luton, Bedfordshire, United Kingdom, LU1 3BE.
3. Our services
   When we say services, we mean all the services and their features that we provide to you, both now and in the future. This is applicable to the entirety of our website.
4. Becoming a subscriber
   When you accept our terms and create a subscription to use our services, you become a subscriber. If you’re the subscriber, you’re the individual responsible for paying the subscription.
5. Invited users
   An invited user is any person or entity other than the subscriber that has been invited by the subscriber to use our service. If you are an invited user, you also must read and accept these terms of use.
6. User access and roles
   As a subscriber you may invite other users to use our service, you should understand the access and permissions you are granting to them.
7. The right to use our services
   As either the subscriber or an invited user, we grant you permission to use our services based on your subscription plan, user access and role. We will continue to grant this access for as long as the subscriber continues to pay for the subscription, until the subscription is terminated. Furthermore for invited users, you will continue to have access until it is revoked by the subscriber. This right is non-exclusive and non-transferable and is limited by and subject to this agreement. You are only granted to use the service for your own lawful business purposes.
8. Subscriber role
   As a subscriber, you are fully responsible for managing and controlling your subscription, along with who can manage and access it and the service. This includes but is not limited to:
   1. Controlling each invited users level of access to the service. You decide who has access to the service you’ve subscribed to and level of which their account extends to. You can at any time change or revoke that access.
   2. Any dispute between you and any invited users, including any relevant organisations or entities, regarding the level of access to the subscription, if any.
   3. You are responsible for the activity and actions of all invited users.
   4. You will ensure all emails and passwords used to access our service are kept secure and confidential. Furthermore that all passwords are strong and difficult to guess. You will immediately inform us of any unauthorised use of your subscription or invited users or any other breach of security.
9. Your responsibilities
   You will keep all your information up to date including but not limited to, your name, email address, phone number, address and any relevant company information we ask for. You’re responsible for providing this information and ensuring it is true, accurate and complete, as well as verifying the accuracy of any information our service provides for any and all legal, tax and compliance obligations.
10. When we add, improve or revise our services
    We’re always looking for ways to improve EnterReg, after all it’s what we do! We regularly add new features and update existing ones to help make our service the best it can be. When this occurs there may sometimes be additional terms that join it. We’ll do our best to let you know what those terms are but as stated prior, it is ultimately your responsibility to ensure you are up to date at all times.
11. What we own
    We own everything we’ve put into our service unless stated otherwise. This includes the branding, design, features and functionality that our service displays and provides. It also includes all copyrights, trademarks, trade secrets, and other intellectual property and is protected and bound to those respectively. You agree not to copy, modify, distribute, reproduce, decompile or reverse engineer any of our services, including the website itself, in any way not expressly permitted by us. You also agree to not undermine our security, copy or rebuild our data, provide third parties access to our service, or misuse our service in any way that may affect or impair the functionality of the service or any other user.

Pricing

As part of being a subscriber, you’ll need to pay for a subscription to use our service. This price is based on your chosen plan.

1. EnterReg pricing plans
   Your use of our service requires you to pay a monthly, biannually or annual subscription fee based on your subscription type aka the subscription fee. These subscription fees begin on your first payment date and are payable in advance of each subscription period. Different subscription fees include different levels of access to our services. Our pricing plans may be updated from time to time and we’ll do our best to let you know. Subscription fees may or may not be relevant to local transactional taxes such as VAT.
2. Taxes for your use of our services
   You’re responsible for paying all external fees and taxes associated with your use of our services wherever levied and applicable. Your responsibility includes withholding tax if it applies, unless we already process that withholding tax, and ensuring your information is accurate and up to date for tax residency purposes.
3. Additional services
   Depending on your subscription fee and how you use our services, you may benefit from additional services that we offer such as but not limited to expenses, trade-to-trade deals and The Car Buying Shop^® leads bolt-on. These may incur an additional cost that we’ll let you know about when you sign up for those services.
4. Importance of timely payments
   In order to continue using our service, all subscription fees must be paid in accordance with the pricing plan you’ve selected in a timely manner. If these are not paid in a timely manner we may suspend or terminate your and any invited users access to the service until it is paid. This includes rights of access to all or any data. You are responsible for ensuring all relevant payment information is up to date and correct and accept any interruption of your service if your subscription is suspended or terminated. You authorise us to continue billing for your subscription with any existing or future payment information we obtain.

Date use and privacy

EnterReg uses your data to provide our service to you. We have a dedicated privacy policy which forms an important part of these terms that explains in further detail how we use your personal information.

1. Use of data
   When you enter or upload your data into our services, we do not own that data however you do grant us a license to use, copy, transmit, store, analyse and back up said data. This includes personal data about yourself and any invited users, as well as any business or legal entity you represent. The storing and using of this information enables us to: allow you to use and access our services; enable us to improve, expand, upgrade and develop our services; ensure our services are secure and protected; create new services; communicate with you and any invited users about your subscription; and send you any information we think will be of benefit or interest to you.
2. Use of your own personal data
   We take data protection seriously and will respect your privacy in accordance to UK and European law. In addition to these terms, we have a privacy policy that explains in greater detail how we process the data you enter and how we keep that data secure.
3. Use of personal data about others
   In some cases you may enter information about others that relates to your business or use of our services, for example adding receipts in our expenses area. This data also falls under these terms and our privacy policy, and you as the subscriber are responsible should this data be entered unlawfully.
4. Access to your data
   Access to your data is contingent on full payment of the subscription fee when due. Should your account be suspended or terminated, we reserve the right to withhold this data until payment is made.
5. Anonymous data for statistics
   When using our services we may collect anonymous statistical data from your data and usage to help develop new services, provide and improve our existing services, identify opportunities for new services, and to communicate our services to you and others.
6. Data breach notifications
   Should we think there’s been unauthorised access to your data inside your subscription, we’ll endeavour to let you know and provide any and all information about what occurred. Depending on the level and severity of the unauthorised access including your data and that of invited users, you are responsible for communicating it to any relevant individual or entity including invited users or contacts within our services, as well as any relevant authority or organisation. We believe you’ll understand the data stored in your subscription better than anyone, so you’re best placed to make this decision.

Confidential information

We do our utmost best to keep your confidential information safe and secure, and expect that you’ll do the same for us.

1. Confidentiality
   While using our services you may share confidential information with us, and likewise become aware of confidential information about us. Both you and we agree to take reasonable precautions to protect each other's confidential information from being accessed by individuals or entities without authorisation. You or we may share each other's confidential information with both legal and/or regulatory authorities if required to do.

Security

Security is extremely important to us, and it should be to you too. To help protect both our services and your data, we have implemented extra security features to keep it secure as best possible.

1. Security safeguards
   As part of keeping both your and our data secure, we’ve implemented security safeguards to help keep things safe and protected. Whilst we’ve taken a number of steps to protect your data, no method of digital storage is completely secure and therefore we cannot guarantee full security. In the event of unauthorised access to your subscription we will notify you where possible and may restrict access to parts of our services until authorisation has been granted by you.
2. Security features
   We offer a number of security features to help protect our services and your data, including SSL encryption, daily backups and rollbacks, and timely updates, fixes and patches. All our hosting facilities are managed and kept secure by the cloud platform Heroku and our security is also extended by their commitment which you can read more about here. Whilst we endeavour to keep, maintain and uphold these security features, we are not liable for any consequences as a result of any of these features failing or falling short of their purpose. This is an inevitable risk of using any technology.
3. Playing your part to secure your data
   It’s important that we keep your data secure, but equally important you do too. You must not let any other person use them and ensure your password is strong and secure. This extends to your own systems in which another person can gain access to our services and your data. If you become aware of any unauthorised access to your subscription or any linked email or device that would afford access to the services, you will let us know immediately.

Third-party products

To help maximise your experience on EnterReg, we use third-party products and services from trusted partners and organisations.

1. Third-party products
   As part of using our services we may use third-parties to deliver the service you expect from us for example analytics provided by Google. These third-party products are subject to the terms and conditions and privacy policy set out by them, including how they will use your data that is made available to them. Whilst we make every attempt to ensure they align with our services and goals, we are not liable for any misuse of your data by that third-party. Furthermore we don’t endorse or assume any responsibility for third-party products.
2. Payments to EnterReg
   Some third-party providers may pay us a fee for any number of reasons such as or referrals from EnterReg or revenue made by the third-party. An example of this is The Car Buying Shop^® leads bolt-on.

Maintenance, downtime and data loss

We endeavour to keep downtime to a minimum, but occasionally it’s necessary to update our services and keep them secure. Sometimes you may also face access issues and even data loss, so backing up your data is important.

1. Availability
   We do our utmost best to keep our services available 24/7. Occasionally it’s necessary that we perform maintenance or improve our services, and thus may require a period of downtime to ensure it is implemented correctly and securely. Any such downtime will be kept to a minimum, and where possible done at a time where it’ll least impact to our users. Where planned maintenance occurs we will do our best to notify you beforehand, but we cannot guarantee this.
2. Access issues
   Occasionally you might not be able to access our services and your data. This can happen for any number of reasons at any time.
3. Data loss
   Whilst technology is great (particularly EnterReg), it always carries an unavoidable risk of data loss. You’re responsible for ensuring copies of your data is backed up and secure. We are not responsible for any data loss caused by our services, you, or any invited users. This includes but is not limited to bugs, lack of features, hacking or negligence.
4. No compensation
   Whatever may cause downtime, access issues or data loss, we are not liable and your sole and only recourse is to terminate your subscription and stop using our services.
5. Help and support
   Sometimes you may have problems or issues and need some help – we all do at times. We’re always available via our contact page or you can email us directly at support@enterreg.com.
6. Modifications
   We’re forever updating and improving our services, it’s what we love doing. When this occurs we’ll do our best to notify you where possible, typically via email or within our platform when you log in.

Our rules

It’s crucial you read this area as it explains the do's and don’ts whilst using our services. For the most part it is common sense or just being a reasonable person, but we just want to make sure we’re on the same page.

1. Limitations
   Some of our services are subject to limits, for example the cap on the number of monthly valuations you can do.
2. Feedback
   We love and welcome any and all feedback you may have about EnterReg – it helps us improve our services after all. By providing feedback, you agree that we can use this information without restriction.
3. Using our beta
   Beta's are necessary to test and improve every part of technology services to make them the best they can be. Our services are no different. By taking part in our beta, be it a full services beta or partial services beta, you accept these services may cause data loss, downtime, bugs and incomplete features, and you use them at your own risk.
4. The big no-no's that you must never do
   1. Use our services in a way that would affect or interfere with any other person's functionality.
   2. Access our services, data or any system without our permission.
   3. Add, upload or implement anything to our services that can be damaging or deceptive such as viruses or malicious code.
   4. Compromise, weaken or sabotage the security or integrity of our networks, servers or computers.
   5. Share or create anything that could be deemed offensive or unlawful, or infringe on the rights of any others.
   6. Copy, modify, distribute, reproduce, decompile or reverse engineer any of our services, including the website itself, in any way not expressly permitted by us.
   7. Copy, extract, or rebuild our data.
   8. Resell, lease or provide our services in any way not expressly permitted through our services.
   9. Repackage, resell, or sublicense any leads or data accessed through our services.
   10. Commit fraud or other illegal acts through our services.
   11. Act in a manner that is rude, abusive or disrespectful to any EnterReg employee or customer. We have a strict zero-tolerance policy for all forms of bullying, harassment or abuse and will not tolerate it occurring towards anybody relating to our services.

Termination

We are able to terminate your services with one month's written notice, and will also terminate your subscription with the same notice. Should you violate any of these terms, we may terminate your subscription immediately.

1. Subscription period
   Your subscription continues for the period covered by your subscription fee or payable. Subscription fees are automatically recurred either monthly, biannually or annually depending your pricing plan and are payable in advance of each subscription period. Different subscription fees may include different access to the services. You can terminate your services at any time with one month's written notice. You will still be required to pay all relevant subscription fees up to and including the day of termination.
2. Termination by EnterReg
   We can terminate your subscription to our service at any time by providing you one month's written notice in advance. We may also suspend or terminate your subscription immediately if:
   1. You breach any of these terms and do not remedy the breach within 14 days after receiving notice of the breach.
   2. You breach any of these terms and the breach cannot be corrected or resolved.
   3. You fail to pay your subscription fees.
   4. You or your business become bankrupt, enter into administration, goes into liquidation, become insolvent, or makes any agreements with any creditors. This extends to any of your business assets, staff or legal entities.
3. No refunds
   No refund will be given for the cancellation or termination of a subscription, be it done by you or EnterReg.
4. Retention of your data
   Once a subscription is cancelled, any and all data will no longer be accessible or available to you. We will retain this information for a period of time in case you resubscribe to our services, allowing you to pick up where you left off when you was previously a subscriber. We also retain data in case you need it as part of your record retention obligations, but you can get in touch with us via our contact page or you can email us directly at support@enterreg.com to have your data removed completely if you wish.

Liability and indemnity

This section surrounds the liability terms between us and you, including your invited users. We implore you read these closely and fully.

1. You indemnify us
   To the maximum extent applicable by law, you indemnify EnterReg against all losses, costs (including but not limited to legal costs), expenses, claims, damage and liability that we incur as a result of, or in connection with, a third-party claim against us relating to your use of our services or any third-party product. Your use of any information or materials on our website or services is entirely at your own risk and we shall not be liable. It is your responsibility to ensure that the website, services and its products meet your specific requirements.
2. Disclaimer of warranties
   You use our services entirely at your own risk. Except as described in this terms, the services provided are on an "as is" basis. You acknowledge you are authorised to access and use our services. If you are using our services on behalf of a company or other legal entity, we will assume you have the right to do so. The organisation will then become liable for your actions including any breach of these terms. If you enter this agreement on behalf of a company or other legal entity, you agree that you have the authority to bind them to this agreement as their authorised representative. If this entity does not agree with our terms, you must not accept this agreement, register for our platform or access our service as an authorised representative. Any material downloaded or otherwise obtained from our services is done at your own risk and discretion, and you are solely responsible for any damage it may cause to your computer system or loss of data relating to the downloading of any such material. EnterReg is not your accountant or legal adviser and use of our services should not substitute professional accounting or legal advice. If you have any accounting or legal questions, contact an accountant or a lawyer. We disclaim all warranties, express or implied, including any implied warranties of non-infringement, merchantability and fitness for a particular purpose.
3. Limitation of liability
   To the maximum extent applicable by law, our liability to you in connection with our services or these terms, in contract, tort (including negligence) or otherwise, is limited as follows:
   1. We have no liability for any loss including loss of, but not limited to, information, data, profits, revenue, savings or anticipated savings, capital, business or business opportunities, goodwill, legal, tax or accounting compliance issues, or damage to reputation loss in connection directly or indirectly, from any use of, or reliance on, our services even if EnterReg is advised of the possibility of such loss or damage.
   2. For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups.
   3. If you suffer loss or damage as a result of our negligence or failure to comply with these terms that are not excluded elsewhere in these terms, any claim by you will be limited in respect of any one incident, or series of connected incidents, to the subscription fee paid by you in the previous 12 months immediately preceding the date on which the claim giving rise to the liability arose.
   4. If you are not satisfied with our services, your sole and only recourse is to terminate your subscription and stop using our services.

Disputes

When disputes arise, this is how they may be resolved.

1. Dispute resolution
   For the most part, disputes can be resolved quickly and easily by contacting our support team or emailing us directly at support@enterreg.com. If we’re unable to resolve your dispute or complaint in a satisfactory way, you and we agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. You and we agree that any dispute must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Additional terms

Here's everything we may have missed so far. Be sure to read them thoroughly as they are equally as important as the rest of our terms.

1. Professional advice
   Just so we’re clear, EnterReg is not a professional services firm in any way, and are not here to offer professional advice. We may offer some from time to time as we always strive to be helpful and useful to our users, but this should not be seen as professional advice whatsoever. We thoroughly recommend you seek professionals that are experts in whatever knowledge, advice or expertise you may require. We are not liable for anything that occurs should you take our advice.
2. Events outside our control
   We’d love to be in control of every hiccup or failure and make sure they never happen but that’s just not possible. Whilst we’ll always do our best to prevent and minimise them from occurring, we aren’t liable for any failure or delay in performance of any of our obligations under these terms arising out of any event or circumstance beyond our reasonable control.
3. Exclusion
   In some cases there may be non-excludable warranties, guarantees or other rights provided by law known as non-excludable guarantees. These still apply, and these terms do not exclude, restrict or modify them. Except for non-excludable guarantees and other rights you have that we cannot exclude, we’re bound only by the express promises made in these terms. Our liability for breach of a non-excludable guarantee is limited, at our option, to either replacing or paying the cost of replacing the relevant service (unless the non-excludable guarantee says otherwise).
4. Relationship between the parties
   Nothing in these terms is to be construed as constituting a partnership, joint venture, employment or agency relationship between you and us, or between you and any other subscriber or invited user. You’re solely responsible for resolving disputes between you and any other subscriber or invited user.
5. Changes to these terms
   Sometimes we will update our terms as our services expand and improve. When doing so, we will do our best to let you know. These changes do not apply retrospectively. You can keep track of changes to our terms by referring to the date last updated at the top of the terms. We will make every effort to provide you with written notice 30 days prior to the changes become effective, typically via email. This however is not a guarantee, and it is your obligation to ensure that you have read, understood and agree to the most recent terms at all times. If you find a modified term unacceptable, you may terminate your subscription by giving the standard advance notice to EnterReg.
6. Enforcement of terms
   If there’s any part of these terms that either one of us is unable to enforce, we’ll ignore that part but everything else will remain enforceable.
7. Interpretation
   Words like 'include' and 'including' are not words of limitation and where anything is within our discretion, we mean our sole discretion.
8. Entire agreement
   These terms and the privacy policy supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between you and EnterReg.
9. Governing law and jurisdiction
   Your use of the website and services and any terms governing such use of the website and services are subject to the laws of England and Wales and you agree to submit to the exclusive jurisdiction of the English courts.